Build Customized Pricing

MBI helps financial institutions streamline even the most complex pricing and reimbursement processes — whether it’s issuing refunds or applying tailored pricing for specific customer segments.

With Routines, institutions can automatically identify when a customer qualifies for a reimbursement, discount, or credit based on pre-set criteria— even across multiple product lines, thanks to a Unified ID. Once eligibility is confirmed, the system triggers a defined action, such as posting an interest credit directly to the customer’s account— no manual intervention needed.

Use Case: Private Banking Reimbursements Consider a bank that offers reimbursement to its Private Banking customers for using a partner vendor's services, up to a certain amount. To qualify, customers must meet specific requirements— such as maintaining a minimum balance, the account maintaining good standing, and being enrolled in a related banking product.

Using Routines, the bank can customize automated workflows that scan transaction metadata over a defined schedule (primarily statement cycles, e.g., weekly, monthly, quarterly) and identify eligible transactions for a specific customer segment. Once a qualifying transaction is detected, the system automatically posts the reimbursement through an On-Us ACH file-- ensuring speed, accuracy, and a seamless customer experience.